Frequently asked questions
Do you offer free shipping?
Yes, for all orders to the US are shipped free of charge when your order value is $70. All the shipmens are insured and with tracking.
Can I return the item if I don't like it?
Yes, at ElvaRoza you can easily return any item thanks to our 30-day money-back guarantee.
Can I track my order?
Yes, every order is shipped with tracking, so you can keep an eye on your package at any time. Track it here.
Which payment methods do you accept?
At ElvaRoza you can pay safely and conveniently – whether by credit card, Apple Pay, Shop Pay or Google Pay.
Will I receive a confirmation email after placing my order?
Yes, after placing your order you will immediately receive a confirmation email with all the details of your order.
